FAQ - Product

The frame I want says "Out of Stock" when can I be notified that this is available?

If you would like to sign up for restock notifications, please sign up to our email newsletter where we provide updates on restock and other PURANIMA related info.  

I logged in after receiving the restock notification but it still says out of stock.

The product was restocked; However, it is available on a first come-first serve basis and may have sold out due to being released in limited quantities.

Care Instructions

Keep your sunglasses in the provided case in a dry place at a temperature between -10°c and +35°.

To clean your glasses and sunglasses, use water and soap avoiding all types of solvents or alcohol. Do not use dirty or abrasive cloths.

All of our wooden frames are treated to withstand abrasion and liquids but please do not soak in water and keep away from salt water for lifetime use.

I received a defective or damaged product. What do I do?

We ask that you take photos of the product and send these to our Customer Service team along with the photos.

Do you have prescription options available for your glasses or sunglasses?

We do not at this time. However we are working on making this option available soon.

Warranty

All of our glasses and sunglasses come with a free 1 year warranty. If your glasses or sunglasses break, please message our Customer Service team with photos of the product and your order number. 

Organizations We Support

  • The Ocean Cleanup

    Non-profit organization developing and scaling technologies to rid the oceans of plastic.

    To achieve this objective, they use a dual strategy: Intercepting plastic in rivers to cut the inflow of pollution, and cleaning up what has already accumulated in the ocean and won’t go away by itself.

  • Meninadanca

    NGO working with at-risk young girls living along the BR-116, Brazil's 'exploitation highway'. Bringing hope and changing lives through the power of dance.

  • Save the Children

    "With 25,000 dedicated staff across 116 countries, we respond to major emergencies, deliver innovative development programmes, and ensure children's voices are heard through our campaigning to build a better future for and with children."
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