FAQ - Payment

What payment methods does PURANIMA accept?

A full list of accepted payment methods is listed in the checkout page.

Payment Methods : Stripe (Debit/Credit Card, Affirm*, Klarna*) and PayPal

Why did my payment fail and what should I do?

1. Your connection may have dropped during checkout

2. Your card may have been rejected depending on the reason of the payment method.

If payment with your card failed:

Please check if there is a credit card limit and check the card balance.

Please check whether the entered card number, CVC number, and expiration date have been entered correctly.

Please check that the billing information is correct.

If you still can't pay even after checking the above information, please contact our Customer Service team using the form below.

Organizations We Support

The Ocean Cleanup
Non-profit organization developing and scaling technologies to rid the oceans of plastic.
To achieve this objective, they use a dual strategy: Intercepting plastic in rivers to cut the inflow of pollution, and cleaning up what has already accumulated in the ocean and won’t go away by itself.
Meninadanca
NGO working with at-risk young girls living along the BR-116, Brazil's 'exploitation highway'. Bringing hope and changing lives through the power of dance.
Save the Children
"With 25,000 dedicated staff across 116 countries, we respond to major emergencies, deliver innovative development programmes, and ensure children's voices are heard through our campaigning to build a better future for and with children."